Refund policy

1. Refund Eligibility At 4Health LLC, we stand behind our products. If you are not completely satisfied with your purchase, you may be eligible for a refund subject to the conditions below. 2. 100-Day Money-Back Guarantee We offer a 100-day money-back guarantee on your first order. If you are not satisfied, contact us at hello@trylungwise.com within 100 days of your original purchase date to request a refund. The guarantee applies to first-time purchases only. It does not apply to recurring subscription orders, repeat purchases, or bulk/multi-bottle reorders. Refunds are limited to one per customer or household. To be eligible, refund requests must include your order number and the reason for your request. 3. Damaged or Defective Products If your product arrives damaged or defective, contact us at hello@trylungwise.com within 7 days of delivery with a photo, and we will replace it or issue a refund. 4. Refund Process Contact our support team at hello@trylungwise.com with your order number and details. Once your request is received and approved, we will provide instructions on how to proceed. Approved refunds are processed within 5 to 10 business days to your original payment method. Your bank may take additional time to post the credit. 5. Non-Refundable Items Shipping and handling fees are non-refundable. Services and digital products are non-refundable once accessed or downloaded. 6. Subscription Cancellations You can cancel your subscription at any time with no penalties or fees. However, cancellation is not the same as a refund request. If your next order has already been processed or shipped, that order is not eligible for a refund. Cancel before your next billing date to avoid the charge. 7. Abuse We reserve the right to deny refund requests that show patterns of abuse or fall outside the conditions of this policy. 8. Contact Information If you have any questions about this policy, contact us at hello@trylungwise.com.